I was so aggravated needing 2 appliances at once! I was in no position to buy both appliances. I have a five person household so I really didn't have a choice. I came in and talked to Don. Told him price ranges I could spend and although mine probably would not have been his best sale of the day, he took his time and was so patient with my ridiculous million questions that I asked. He took a tape measure out and measured things to make sure it was right for my house. They had great prices from brand new to scratch and dent. I will never go anywhere else for appliances. Thanks guys for how helpful you where from sales to delivery.
Got a beautiful set washer and dryer that can fit so many clothes, I’m so excited I can do bigger loads now! Great price, cheaper than the other stores I looked at. And a much more personal service that I really liked. The delivery drivers, Carlos and Francisco were prompt, polite, great at their jobs! Quick too
Appliance Direct has a tremendous inventory with so many different manufacturers to choose from. When we purchased our new refrigerator, we were assisted by Trace Perri the manager. He was very pleasant and patient with us whereby we didn’t feel rushed to decide on a product. We have been very pleased with how smoothly everything has been handled. I highly recommend Trace and this store for your appliance needs.
Salesperson was very knowledgeable. Needed a washing machine asap and I had one loaded in my truck and on my way in less than 30 minutes. Competitive pricing and options for all budgets and great service. I’ll be back.
What a wonderful experience!!! Guy the manager was awesome. He took great care of us, we were in and out with in about 15 minutes. Told him what we were looking for and Bam!! Great discounts for wonderful appliances. I would recommend this business to all my friends. Oh, and the delivery guys were great as well. Thank you, Guy, and Appliance Direct.
Robert was very helpful in directing us to the right refrigerator for our needs. The prices and service are great! We needed to have our refrigerator delivered the same day since ours was failing quickly.
We had our delivery in the time slot promised and everything went very smoothly as the 2 delivery men were friendly, knowledgeable & curious. We love Appliance Direct!
OUTSTANDING CUSTOMER SERVICE!!!!! The guys at this store are just amazing to work with. In the world of today with the break down in the global delivery chain, these guys work hard to meet the needs of the customers. Called weekly to update on our delivery as we ordered an entire package for our renovated kitchen. They held our appliances until everything came in at no extra charge AND made sure the warranty did not start until delivery was complete!!! Cannot say enough about how great these guys are to work with. DON'T BUY ANYWHERE ELSE EXCEPT AT THIS STORE!!!! You won't be disappointed!!!
Our salesman Devon was very friendly, attentive. He answered all of our questions and offered alternative appliances that would fit our needs better than the appliances we originally were interested in we are very please with the service and would recommend Appliance Direct to others.
We were immediately greeted by Jeff, who was knowledgeable and did not try to sell us something because it cost more than what we wanted. He was patient, listened to us, and very friendly. Always smiling and laughing- made us feel like he was genuinely glad we walked in. Delivery of our washer/dryer was seamless and delivery personnel were professionals -quick and answered any questions we had. I would definitely recommend Appliance Direct to anyone looking for an appliance.
Linda S Kerwin
I have had to purchase a few appliances this past year and shopped around online to compare prices and delivery options. I went to Appliance Direct and dealt with Trace, the manager. He was knowledgeable about the different brands and offered very competitive prices. Delivery options were within a few days and could not have been easier. Do yourself a favor and go see Trace Perri at Appliance Direct in Melbourne. From start to finish a great experience!
Great people, not pushy but very informative on their products. I highly recommend if your out shopping for a new set of appliances. Top notch.
We worked with Guy during our visit. He was super knowledgeable and explained with great detail about each step of the buying process and how the appliances will be shipped to us. Guy worked with us and gave us a great deal on what we got. If anybody is looking for great and speedy customer service when looking for appliances, then go to Appliance Direct. This was an easy, quick, and stress free experience for getting appliances.
My husband and I had a very very wonderful experience at appliance direct at Palm Bay. Don't hesitate to shop there for your next appliance purchase. Thank you Jeffrey for everything.
Great customer service. Excellent delivery. From the welcoming to the store until delivery and installation nothing but great service. We have been coming to this store since they opened on the previous location and the new location. Do not hesitate. You will receive excellent service always.
Our refrigerator died on us today! We called Appliance Direct and went right over to look for a new one. We were greeted by the staff right away and asked if they could help. We needed an odd sized refrigerator and was told he had one . Guy could not have been more helpful and then gave us a great price! He was able to get it delivered today! Could not be happier with the whole experience. Thank you Guy, you’re the best! Eileen and Mike
UTAH- Nothing but Praise to Guy Ruscillo! Received our Kitchenaid KBSD618ESS two month earlier than anyone locally could promise us. This is the main reason I took the risk to order from Appliance direct in Melbourne. I had No idea at the time of our new build that lead times for appliance we’re 6 months out. So Thankful it arrived this week and our kitchen is finally completed. Thank you Guy for also giving me the absolute best price for this fridge and always replying to my text messages. Hope this won’t be our last time doing business with the AD Melbourne family:)
my place to go for the best deals
Zachary “Ghost” Burke
The best bang for your dollar when it comes to buying appliances for your home or business.
My washer machine quit while washing some clothes. Thus, I went to Lowes thinking I would walk out with a washing machine, I was wrong. So I ask the sales associate... Where could I get a washing machine today. He said... Appliances Direct... I went there, saw the washing machine I wanted, pay for it, loaded on my truck and home I went with a brand new washing machine.
Great deals, good people… thanks
Good selection of appliances. Friendly staff.
I bought 4 whirlpool appliances from Guy and my experience was fantastic. I had no idea what I wanted; Guy let me look around on my own, gave me advice only after I asked, and set me up. Lowes could not even GET the appliances I wanted all at once - and the sales guy told me if I could get all 4 appliances, I better buy it now! Then, I of course did the girl thing -- realized I needed a counter-depth fridge and Guy was so awesome to help me correct my mistake and get what I needed. Couldn't have asked for a better partnership!
Quick in/out. Good price.
Delivery was very well done. Professional, careful to do everything right. I am very pleased. Thank you, Jon Larrick
March of 2020, when inventory was a bit low our salesperson Trace totally hooked us up. We are able to buy a washer and dryer and get same-day delivery. When I had a question about our warranty (and couldn't find the invoice)Trace, again took care of us by emailing us a copy of our invoice and warranty information. It's a pleasure doing business with such a responsive company. Many thanks Trace!
The customer service is impeccable. Thank you, Don, for taking your time to help me find a fridge and being so flexible to meet my needs!
Great selection, super pricing and excellent delivery service next day.
Great In-store service. My appliance was delivered in only a few days from purchase. Great prices & brand new! I will be back for sure.
Well, round 2! I just sold my house, and for the new house, my girlfreind (Leslie) and I wanted new appliances. Washer and Dryer, same Whirlpool frig I got from Appliance Direct in January, and matching dishwasher and stove. No problem, and I didn't even blink an eye but I called my friend, Guy, at the Melbourne Appliance Direct store. Not only did he have everything in stock, he gave me the best deal like the last purchase! Leslie and I drove the 180 miles last Saturday, loaded up the F-150, and today went back for the washer and dryer. I will never buy another appliance in my life without consulting Guy first. He is truly the best, cares about his customers, and gives the best outstanding service. Can't wait to get them installed! Thanks Guy! (again...)
What a wonderful experience!!! Guy the manager was awesome. He took great care of us, we were in and out with in about 15 minutes. Told him what we were looking for and Bam!! Great discounts for wonderful appliances. I would recommend this business to all my friends. Oh, and the delivery guys were great as well. Thank you Guy and Appliance Direct.
Minutes after entering the store we were helped with finding what we were looking for, he gave us a great deal and set up a time for installation, great service and great products.
We love our new appliances! Trace was incredibly helpful and communicative every step of the way from initial purchase through delivery. Great buying experience!
Knowledgeable and helpful but not pushy staff made shopping comfortable. Guy took great care to get us the refrigerator we wanted at a great price! Will definitely shop here again for future needs.
Went into the store looking for a fridge, microwave and gas range. Worked with the salesman and he had great knowledge of the Whirlpool versus Kitenaid and with the prices they were able to provide compared to Lowe’s I decided to get the Kitchenaid suite. The fridge and microwave which is on back order at the other stores they had in stock and have a delivery date about a month out for the range.
Jace was so helpful! Needed a refrigerator ASAP and they delivered next day! Excellent experience. Great price and great service.
Great people. Great prices. Great service. Doug and Anthony are the best
Big shout out.
I have to send kudos to Appliance Direct. Today they delivered a brand new fridge that upon opening to stock we discovered had a defect on the inside. Clearly it was not the store’s fault. Within the same hour Appliance Direct delivered another new one (which they thoroughly inspected at the store before sending) and removed the one they had just delivered.
Guy was AWESOME to work with - he took the time to explain different models/features for a Dishwasher, Microwave, Convection Stove and Washing Machine. Delivery was to my schedule, on time and professional....The local big box stores couldn't come close to the great deals and perfect customer service provided by Guy and his team!!!
Great deals, easy transaction, knowledgeable friendly staff, quality products, highly recommend!
Very good product. Bought a kitchenaid dishwasher. Beautiful and much less than prices at Lowes. Installed. Very professional and I am very pleased with the whole experience. Would recomend and already have to neighbors.
I recently purchased a new Samsung stove for my father's home here in Florida. I shopped around at both Home Depot and Lowes ... not only did Appliance Direct have the same stove for less, but the delivery fee was also less AND they were able to deliver the stove the very next day! Unfortunately, because I was in a rush I purchased the floor model (which was new) and realized a few days after it was installed that the oven didn't work properly. I called the store and explained the problem ... two days later the stove was replaced with a brand new model. They couldn't have been nicer and their customer service was excellent! (I also appreciated the fact that they were following safety protocols both in the store and during the delivery). Thank you very much!
Just bought a scratch and sent refrigerator there and Nolan was extremely helpful. No pressure. Worked with me on price and overall had a great experience. Excellent sales service. Thank you
If you ever need anything this man will always follow through with you. Not only did he get me an awesome washing machine, be he didn't realize that champagne is my favorite drink and it's the champagne Samsung LoL. Thanjs Guy you are the best and you never disappoint Go to Appliance Direct whenever you need an appliance, but always ask for Guy. Thank you again. We love it!!!!!
I looked Online, found what I needed & drove to the Melbourne Appliance Direct. I was greeted immediately & Guy helped me find the best deal! It was so easy! 3 appliances, warranty, delivery & installation, all taken care of! And the old stuff will be carted off. So easy! Thank you Guy!!!
Great deal on a new refrigerator. Guy welcomed us in the store and then left us to roam the store. No haggle or pushing sales on us. Very friendly and helpful. Highly recommend for anyone needing a new appliance!
Appliance Direct.. WOW awesome deal and delivery/ install/removal of old equipment went like clock work with no issues and the Guys/gals were just great. Very friendly staff all the way around from sales staff and delivery installers. I will always go to Appliance Direct, no more Lowe's/HomeDepot for me when comes to buying appliance's.
Excellent service and quality appliances. Today Guy Ruscillo went above and beyond to get me the appliance brand I wanted to totally makeover my kitchen at an unbeatable price. All that plus a two year warranty on each unit and installation! I couldn't be more thankful. Thanks Guy!
Smooth purchase! Price was unbeatable.No Up Selling!!! Easy going atmosphere. Took a little longer to be delivered then anticipated by estimate but in the end nice whirlpool refrigerator, range, dishwasher and microwave. We’ll be back when washer and dryer need replaced.
Very easy purchase of washer and dryer! No pressure from sales people and really good pricing. Would definitely recommend!!
I bought my second dishwasher from this same company and both times the sales reps and team were courteous, honest and helpful. Gordon the manger/salesman was awesome!
We needed an extra refrigerator and this place filled our need. They were helpful via the phone before we drove there and had exactly what we inquired about. Delivery was on time and our fridge works great.
Great price on a second fridge I wanted. Delivery was fast, when promised and very professional. He set it up exactly where I wanted it, removed all the plastic and took all the trash with him. Great experience overall. Will definitely use again when I need it.
Never again will I buy an appliance at full price, especially a refrigerator! My experience with Appliance Direct has been so positive, I can almost guarantee my next appliance will also come from Appliance Direct.
My experience was great everyone was very helpful in servicing me. They were not pushy or annoying i was allowed to take my time and choose. They told me when a new shipment would be there and it was. They uploaded my fridge when we got there. I was hesitant at first but was told by serval people to go there and I'm glad I did. Mr. Appliance Direct you ha e an amazing service.
Simply excellent customer service at the store. No gimmicks or retail bluff. Very accomidating to the client’s needs.
I got an excellent price, on a huge Maytag washer. I walked in, bought the washer, The proprietor loaded it into my van, and we drove away! Flawless appliance buying experience!
They had washers and dryers during this pandemic. I would give them 5 million stars if I could.
Nick was fantastic. Very knowledgeable and helpful. No pressure selling. Everyone very nice. And great prices on new items!
I always end up here, Best Prices and in Stock. Compare with others these People are GREAT. Delivery is good. Takes time to NOT damage your property and even levels appliance for you. If you shop elsewhere you will PAY MORE and have to wait for appliance. Here well stocked and ready to move. Thank you so much will always buy here GREAT PRICES over competition!
Nick was super knowledgeable and helpful. The service was great. Did price comparisons for us and helped us make our decisions on a full kitchen set. We went with Whirlpool.
Thank you! Appliance Direct Fruitland Park for ypur help when our refrigerator died and we needed a replacement immediately. The only place locally with a great price and load and go, no waiting. Saved our food before it spoiled. Great warranty as well. I highly recommend Appliance Direct.
We saw the commercials on tv and decided to take a drive to the Fruitland Park location. It was a wonderful shopping experience! They have an awesome selection of appliances at a very good price. The sales staff were excellent to work with. We purchased 5 Whirlpool appliances. The delivery and installation guys were the best. They were very careful with everything the did. Highly recommend going there.
After having the worst experience trying to buy appliances at one of the big box stores locally we thought we would give Appliance Direct a shot. I’m so glad that we did! The moment that we walked in we noticed how clean the store was. There wasn’t anyone who was too busy to help and all were friendly. We were then greeted by Brad who had so much product knowledge and was able to answer all of our questions with confidence. We got what we needed at a massive reduction compared to where we were trying to buy. We will happily recommended this location to everyone.
Brad, the salesman, was amazing. I was in a hurry and in need of help and he went out if his way to assist me in every way. He helped me find the best deal on exactly what I needed and assured that I had all the needed information for installation. If i ever need more appliances I will shop here and will always ask for Brad
Great help! Great prices!
I went to Home Depot and the first thing I was told was what they could not do. I went to Lowes and the guy would sell me a Washer/Dryer but he pointed me to the back wall for vent fixtures that I would need to prepare for the delivery and installation. Aha, screw that. At Appliance Direct they told me their team would handle my vent issue and they did. I picked out a Washer/Dryer and was checked out and paid up in 5 minutes. It was after 1 PM but they still offered me next day delivery. I did not need that but was impressed. Scheduled delivery was for Friday and the delivery team kept me updated by phone the whole way and was early. It took them about 15 minutes to get everything done and they were courteous and professional. A five star, perfect experience. Thank you!
Brad was very helpfull. I will be back for whatever appliance i may need.
Michelle was Amazing so friendly and really took her time to help me!
I WAS SEARCHING FOR QUITE SOME TIME FOR A BRAND NEW WASHER/DRYER. Lowe’s and Home Depot in my opinion was overpriced.. FOUND EXACTLY WHAT I WAS LOOKING FOR AT APPLIANCE DIRECT AND IT WAS BRANd New And CHEAPER!! Staff was great.
The staff was very helpful and nice! Good pricing on the items!
Royce Ann N.
I love my new Refrigerator and dishwasher! Excellent service in every way, Thank you!
Appliance Direct is a great place to buy appliances when you dont have good credit or alot of money. Their service is great ! And they have great customer service. The process of getting our new fridge was fast and easy. I recommend Appliance Direct to anyone.
I posted a review earlier about Appliance Direct and it was a huge mistake. I had them confused with another company called Appliance Connection out of New York that I ordered a refrigerator from, and that continues to be a total nightmare experience. So PLEASE forgive me for confusing them with my experience with Appliance Direct as they have been great. I bought a stacking washer and dryer and they gave me the best price I could find anywhere, and delivered it when they said they would and set it up exactly like they said they would. I highly recommend Appliance Direct. I will buy from them again and again.
Geat store, honest helpful staff, good deals, quality appliances.
Very good product good prices and good customer service. I recommend it over Lowe’s and Home Depot any day
Jack W. R.
I went to buy a washer and dryer but they did not have in stock the two I wanted, but they sold me a better washer and dryer and discounted the price because I needed them quickly. Great customer service and friendly staff too.
Agathe St F.
The workers are well organized and used good teamwork skills. The team members were very professional. I purchased my washer in 10 minutes. The delivery was on time.
Needed washer and drier quickly. Went to appliance direct melbourne and met with Guy Ruscillo. He was very accomodating to our needs. He went above and beyond the call of duty. Treated my wife and I as family. He gave us discounts on everything. Great person to deal with. Im very satisfied with my experience at appliance direct. I will be back for any other appliance needs in the future. Thanks Guy!!
Trying to buy new appliances, especially in the midst of the ongoing pandemic, has been overwhelming--until I worked with Guy at Appliance Direct! Guy was so helpful and accommodating in finding options that worked within my budget and preferences that it made the process a breeze. I also saw my exact same refrigerator at lowes for over $1000 more!! I was also able to get my appliances (a dishwasher, oven, refrigerator, washer and dryer) delivered super easy. I cannot recommended Appliance Direct enough!